Set Descending Direction

11-15 of 48

We didn't set out to create a new niche

We keep reading great interviews that talk about inspirational people making new things from a knowledgeable customer’s perspective. They might be master craftsman or just life’s do’ers and more often that not they’re doing it through a burning passion that manifests itself from initial frustration that there just “wasn’t anything out there for me” or “I think can do this better”.  Mainly it’s not the result of a detailed plan.

Some of the emerging, warrior type brands have great missions to create emporiums all around the globe selling nothing but their expertly crafted goods – setting ou...

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Thanks, Patrick

10 February 2014

Thanks, Patrick

We make the best watches we know how to, but it's still a lovely feeling when someone (apart from us) agrees we're doing a pretty good job.

So it was lovely to read Patrick Kansa's really even-handed review of our Canford on wristwatchreview.com

Writing for both wristwatchreview and ablogtowatchPatrick gets to see a lot of watches, so we're very flattered he thinks we're doing something worthwhile, making watches that are both tough and smart.

Thanks Patrick.

Spot the difference

8 March 2014

Spot the difference

We wanted to be able to show how our shock-absorbers worked, so we took a couple of watches apart. Both were identical, except one had a cream dial and one had a black dial.

With the caseback and the glass removed, it was easy to push the movement holder in and out, backwards and forwards, and feel the gentle tension the bumpers hold it under.

(As well as being a great demonstration, everyone found it strangely relaxing, pushing the movement holder in and out...)

See the case on the left has got a black glass-seal? - that watch had the black dial.

We match the colour of the glass-seal to the ...

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Working with great people

We recently had the pleasure of being re-acquainted with Shaun Baker - pioneering extreme kayaker and holder of 5 world records. One of those “actions speak louder than words” kind of guys who quietly goes about his love of adrenaline highs to achieve the most incredible pioneering feats in a kayak. He simply says “every day you just have to try something more difficult”.

Shaun epitomises everything we look for in an ambassador, his lifestyle and career put huge stresses on his watch and he gives us gritty, honest feedback about it’s performance in extremes.

Having an expandable clasp to fi...

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12 months ago we talked about providing great customer service ‘till the cows turned blue’ but that was hot air until we acquired many customers with questions and things that needed sorting.. 
We usually keep feedback to ourselves, but we thought it worth sharing a few recent comments because dropping everything to look after our customers really is the most important thing.

"Many thanks for your prompt reply - I love good customer service, which I find is sadly lacking in many companies.
Thanks for your welcome advice about the straps - especially the ox-blood one. It will be a nice match ...

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Set Descending Direction

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