Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 7 days after order receipt date, as long as the items are in their original condition. At Elliot Brown we offer a 28 day returns policy from the date of receiving the goods. In this instance all refunds exclude postage costs, unless a mistake has been made by us.
If you'd like to return your item for an exchange, we'll send your replacement to the original delivery address.
All goods will be inspected on return and we’ll contact you if there’s a problem. The goods are your responsibility until they reach our warehouse, so please make sure to pack your item(s) up properly so it can’t be damaged on the way. We recommend you obtain proof of postage. Our returns address is:
Elliot Brown, Unit 2 Lake Yard, Hamworthy, Poole, BH15 4DT